Business Analyst - AI COE
This position is open to candidates residing in Colorado, Kansas, Missouri, North Carolina or Texas.
Are you energized by turning complex member needs into clear requirements, practical processes and successful AI solutions?
As the Business Analyst - AI COE, you will help NCTC members move from opportunity to outcome throughout their journey with NCTC's Artificial Intelligence Center of Excellence (AI COE). You will collaborate with member operators, platform build teams, vendors and internal stakeholders to gather and document requirements, map current workflows, define target-state processes and translate member needs into actionable user stories and acceptance criteria. You will also lead documentation governance, support repeatable member onboarding, validate delivered functionality and help demonstrate member adoption, value realization and platform health.
About NCTC
NCTC is a not-for-profit buying cooperative supporting hundreds of entrepreneurial broadband and telecom companies nationwide. We use our collective buying power to create transactional efficiencies and help members secure strong offerings across innovative technology, streaming services, video content, mobile services, hardware and connectivity, so they can focus on serving customers and connecting their communities. This opportunity will help NCTC broaden the adoption of AI-related solutions across its member base.
Why You'll Love Working Here
You will join a collaborative team working at the intersection of broadband operations, technology and practical AI adoption. In this role, your work will directly shape how members onboard, launch AI use cases and realize measurable value. You will partner with business and technical teams, bring structure to complex initiatives and create the documentation and operating discipline needed to scale the AI COE responsibly.
Compensation Range:
· This is a salaried position ranging from $100,000 to $115,000 annually.
· Bonus Eligible
· Candidates expecting compensation at the higher end of this range should demonstrate multiple years of direct experience in telecom or broadband, demonstrable success in business development, relationship management, or other customer-facing roles.
· This is a non-commissioned position.
Generous Benefit Package Includes
· Choice of subsidized healthcare plans for individuals and families.
· Health Savings Accounts with significant employer contributions.
· 401K Plan with up to a 10% match.
· 100% company paid vision and dental insurance.
· 100% company paid Short Term and Long-Term Disability Insurance.
· 100% company paid group life insurance and opportunity to buy additional coverage.
· Competitive Paid Time Off.