Business Analyst, Amazon Global Logistics
Key job responsibilities
As a Business Analyst on the AGL team, you will work with large-scale datasets across Amazon's data warehouse ecosystem to design, build, and maintain reporting solutions that enable self-service data consumption. You will collaborate closely with sales leaders, product managers, and cross-functional stakeholders to translate complex data into digestible insights, identify performance gaps, and recommend data-driven action plans.
**Data Analysis & Insights**
- Gather business insights by mining data from complex data warehouses, making recommendations, and helping senior leaders make key business decisions
- Analyze and extract relevant information from large amounts of structured and unstructured data to automate and optimize key processes
- Perform deep-dive analysis on key business metrics (e.g., bookings, conversion, sales performance, seller behavior) and translate findings into actionable recommendations
- Size opportunities, apply statistical testing methods, and build analytical models to address quantitative business problems
- Proactively identify areas of opportunity for in-depth investigation and future program development
**Reporting & Dashboarding**
- Design, develop, and maintain scaled, automated dashboards (QuickSight, Tableau, or similar) to support business needs
- Own the design, development, and maintenance of ongoing metrics, reports, analyses, and KPI tracking
- Build data visualization reports and tools for self-service data consumption
- Improve corporate reporting frameworks and ensure each report is accurate and timely
**Business Metrics & Measurement Systems**
- Design and implement tangible business metrics, measurement systems that guide operations, projects, and program roadmaps
- Update KPI metrics, monitor KPI performance, and support performance deep-dives
- Build and manage key performance indicators (KPIs) to measure, control, and benchmark business processes
**Automation & Technical Development**
- Execute SQL queries and database operations to retrieve and manage data requirements
- Use Python (e.g., pandas) to clean, transform, and format data for reporting and downstream use
- Automate planning, deep-dive, and reporting models to increase efficiency
- Generate complex queries to dive deep on process issues
**Cross-Functional Collaboration**
- Collaborate with centralized Business Intelligence and Data Engineering teams to leverage existing data and build access to new data
- Serve as the primary data reporting and analysis expert supporting business teams, following an intake and prioritization process
- Communicate results to stakeholders effectively and facilitate data-driven decision making
- Partner with sales, marketing, product, and operations teams to deliver insights that drive business growth
**Data Quality & Governance**
- Perform thorough data validation to maintain accuracy, integrity, and consistency across all datasets
- Analyze and validate data to ensure high data quality and reliable insights
- Investigate data anomalies, understand root causes, and develop alternative measurement strategies