Business Analyst, Amazon Relay
Summary
Business Analyst on Amazon Relay's Marketing team, responsible for data extraction, analysis, reporting, and visualization—leveraging AI tools and automation to deliver insights that support carrier adoption on Amazon's freight hauling platform.
Amazon Relay is looking for a Business Analyst that has a background in data analysis and creative problem-solving skills. In this role, the Business Analyst will work with stakeholders to build trust-based relationships to deliver timely, meaningful, and consumable data insights. This role will support the Relay Marketing team and will be responsible for a wide range of duties related to data extraction, analysis, reporting, and visualization. The role will focus on leveraging AI tools and automation to accelerate insight delivery.
Key job responsibilities
- Quickly understand data requirements, operational workflows, and reporting needs across multiple teams.
- Extract, clean, and analyze operational and marketing data from internal systems (e.g., data warehouses, reporting tools, third-party platforms).
- Identify trends, anomalies, and root causes in operational data; develop actionable recommendations and escalate findings to leadership.
- Understand marketing benchmarks and deliver reports that outline goals and results.
- Build and maintain reporting packages, dashboards, and visualizations that enable data-driven decision-making for leadership and cross-functional partners.
- Leverage AI and automation to streamline reporting workflows, reduce manual effort, and continuously improve analytical processes.
- Contact stakeholders globally to provide status reports, success metrics, communicate relevant information, and escalate when needed.
- Perform regular audits and validation checks to maintain data integrity.
About the team
Amazon Relay is a freight hauling platform that connects carriers with Amazon loads. The Relay Marketing team drives carrier-facing communications, product launches, and engagement strategies that fuel carrier adoption and satisfaction.
Key job responsibilities
- Quickly understand data requirements, operational workflows, and reporting needs across multiple teams.
- Extract, clean, and analyze operational and marketing data from internal systems (e.g., data warehouses, reporting tools, third-party platforms).
- Identify trends, anomalies, and root causes in operational data; develop actionable recommendations and escalate findings to leadership.
- Understand marketing benchmarks and deliver reports that outline goals and results.
- Build and maintain reporting packages, dashboards, and visualizations that enable data-driven decision-making for leadership and cross-functional partners.
- Leverage AI and automation to streamline reporting workflows, reduce manual effort, and continuously improve analytical processes.
- Contact stakeholders globally to provide status reports, success metrics, communicate relevant information, and escalate when needed.
- Perform regular audits and validation checks to maintain data integrity.
About the team
Amazon Relay is a freight hauling platform that connects carriers with Amazon loads. The Relay Marketing team drives carrier-facing communications, product launches, and engagement strategies that fuel carrier adoption and satisfaction.