Business Analyst
Summary
Senior Business Analyst on a 12-month secondment driving customer servicing transformation at ANZ, focused on requirements definition, process/journey mapping, impact assessment and stakeholder facilitation in a hybrid Melbourne setting.
About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role Join a high-priority customer servicing transformation and help shape simpler, safer and more effective experiences for customers and colleagues. In this senior-level Business Analyst role, you will work across complex business problems, customer journeys, operating models and delivery initiatives,…