Business Analyst Apprentice – Platforms & Solutions
Summary
Business Analyst Apprentice supporting ERP and back-office systems for a global sports broadcast provider, focusing on tool enhancements and user support.
Host Broadcast Services (HBS) is a leading, independent host broadcast specialist, dedicated to helping international sports federations, organising committees, and rights holders deliver their events to a global audience. We provide world-class broadcast solutions for some of the world’s biggest sporting events, including the prestigious FIFA World Cup™, ensuring broadcasters worldwide can offer fans a unique and engaging viewing experience.
Headquartered in Zug, Switzerland, and as part of the Infront Sports & Media group, HBS offers the full spectrum of host broadcast operations and services — combining technological innovation with deep industry expertise to set the benchmark in live sports broadcasting.
We are looking for a Business Analyst Apprentice to join the Platforms & Solutions team and support ERP and Back-Office activities. Reporting to the ERP and Back-Office Applications Manager, you will contribute to operational support, continuous improvement of tools, and functional and technical documentation. This is an ideal position for a curious, structured, and service-oriented candidate with a strong interest in IT and business environments.
Key Responsibilities
Within the team, you will contribute to the effective management of Back-Office applications and projects within the Platforms & Solutions portfolio. You will work closely with internal users and stakeholders to understand business needs, handle requests, and support tool enhancements.
Your main responsibilities will include:
- Participating in Platforms & Solutions portfolio projects under the supervision of the ERP and Back-Office Manager.
- Providing user support for ERP and Back-Office applications.
- Handling incidents, issues, and enhancement requests.
- Supporting ERP data management, integrations, and reporting activities.
- Monitoring system performance and contributing to problem resolution.
- Updating and creating functional and technical documentation.
- Supporting users in the adoption of tools and internal processes.
Candidate Profile:
We are looking for a candidate currently pursuing a Master’s degree in Information Systems, Computer Science, or a related field, with a strong interest in Microsoft tools, ERP environments, and low-code/no-code technologies.
A good understanding of SQL databases, application interfaces, and IT support processes is appreciated.
Required Skills:
- Strong attention to detail, organizational skills, and ability to follow processes.
- Good analytical and problem-solving abilities.
- Clear communication skills with a variety of stakeholders.
- Service mindset, teamwork, and ability to build consensus.
- Ability to adapt and manage multiple tasks simultaneously.
- Proactive approach and autonomy in monitoring and following up on actions.
- French and English required; German and Spanish are appreciated depending on business needs.
HBS is committed to creating an inclusive and diverse workplace. We welcome applications from all qualified candidates and will provide reasonable adjustments to support candidates with disabilities or specific needs throughout the recruitment process.
We thrive on delivering world-class broadcast solutions for major international events. We’re always looking for exceptional individuals who demonstrate:
Strong Communication Skills – Fluent in English, able to navigate an international environment with clarity and professionalism.
Confident & Adaptable Team Players – Thriving in fast-paced, live event settings, where collaboration is key to success.
Technical Excellence & Organisation – Structured, detail-oriented, and proficient in the tools needed to keep operations seamless.
Who is HBS?
You’ve probably watched a football game at some point in your life. Well, if it was a World Cup match, it was likely filmed and produced by the HBS (Host Broadcast Services) team. We are involved in the production of the following events: FIFA World Cup 26™, FIFA Women’s World Cup 2027™, Men’s Rugby World Cup 2027 Australia.
Find out more at
Due to the high volume of applications, we may not be able to respond individually to every candidate, but we will do our best to get back to you regarding next steps. Thank you for your interest in joining HBS.