Business Analyst
Summary
Analyzes and improves claims processes for an insurance provider, working with a team to deliver projects that balance cost control and customer experience.
The role The core purpose of the Claims & Assessing Division is to manage the Claims Process to control costs while providing customers with a seamless, easy journey. We aim to provide prompt service with personal attention to all customers while remaining vigilant in managing incurred costs. The Business Analyst sits within the Claims & Assessing Design & Delivery Team, reporting to the Change Delivery Manager. The team's purpose is to: Ensure delivery of initiatives with project and change ma…