Business Analyst

You will support the strategy, roadmap, and commercial performance of key business areas within Consumer. You will analyze business performance across users, activity, revenue, margin, retention, volume, conversion, and P&L. Working closely with Business Leads and Product Managers, you will identify product opportunities, define problem statements, and support prioritization. You will translate business goals, customer insights, and data analysis into clear product recommendations, and build dashboards, reports, and analysis to help teams understand performance and diagnose issues. You will support business cases for new products, features, markets, or customer propositions, partner with Product and Engineering to define requirements, and support the delivery of customer-facing features. You will also help coordinate product launches, analyze pricing and profitability with Trading, Treasury, Risk, Finance, and Compliance, and track competitors and market trends to identify opportunities to differentiate and win share.

Responsibilities

• Support the strategy, roadmap, and commercial performance of key business areas within Consumer
• Analyze business performance across users, activity, revenue, margin, retention, volume, conversion, and P&L
• Work with Business Leads and Product Managers to identify product opportunities, define problem statements, and support prioritization
• Translate business goals, customer insights, and data analysis into clear product recommendations
• Build dashboards, reports, and analysis to help teams understand performance, diagnose issues, and identify opportunities
• Support business cases for new products, features, markets, or customer propositions, including market size, customer demand, economics, operational requirements, and risk
• Partner with Product and Engineering to help define requirements, clarify trade-offs, and support delivery of customer-facing features
• Support product launches by coordinating inputs across Product, Engineering, Marketing, CRM, Growth, Compliance, Operations, and Regional teams
• Work with Trading, Treasury, Risk, Finance, and Compliance to analyze pricing, economics, risk controls, and profitability
• Track competitors, customer behavior, and market trends to identify opportunities to differentiate and win share
• Help establish a clear operating cadence around performance tracking, experimentation, launches, product reviews, and business reviews

Requirements

• Experience in business analysis, product analytics, product operations, strategy, growth, fintech, crypto, payments, consulting, or consumer technology
• Strong analytical skills and comfort working with data, business modeling, funnels, unit economics, pricing, conversion, retention, and profitability
• Ability to turn data, customer insights, and business problems into clear product recommendations
• Strong product judgment and strong interest in building customer-facing products
• Ability to work closely with Product and Engineering teams, including helping define requirements, prioritize opportunities, and support execution
• Strong communication skills and ability to present findings clearly to cross-functional stakeholders
• Comfort operating in a fast-moving, ambiguous environment
• High ownership, attention to detail, and willingness to work across both strategic analysis and hands-on product execution
• Interest in crypto, fintech, consumer products, and high-growth businesses

Benefits

• Meaningful equity in an industry-leading company
• Work from Anywhere Policy: work remotely from anywhere in the world for up to 20 days per year
• ClassPass
• Budgets for learning & professional development
• Unlimited vacation policy
• Apple equipment
• Flexible work culture