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Business Analyst

Business Analyst - Blue Ash, Ohio

Company: CareStar, Inc.
Location: Cincinnati, Ohio
Job Type: Full Time | Office Based
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Business Analyst to join our Data Analytics Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Business Analyst, you will collaborate with all CareStar departments to develop and implement software solutions, changes and enhancements to improve work processes and reporting.

Key Responsibilities

  • Understands and complies with CareStar Policies and Procedures.

  • Adheres to the CareStar Rule in performance of job responsibilities

  • Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.

  • Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

  • Proactively works with CareStar’s management and staff to analyze information, workflow needs, and identify opportunities for improvement.

  • Identifies project requirements and functional specifications to develop project milestones and documentation with minimal direction.

  • Collaborates with the technical staff to design and implement software changes and identifies new software solutions to meet business and budgetary requirements.

  • Creates test plans; leads system and user acceptance testing activities.

  • Assists with project development cycles to ensure that expectations are set, timelines are met, and appropriate individuals are updated on progress.

  • Provides in-service training, orientation, and ongoing education and support to CareStar staff and outside users.

  • Performs as a resource for Help Desk requests.

  • Assists with reporting and analytics.

    Minimum Qualifications

  • Bachelor’s Degree (Computer Science, Computer Engineering, Information Technology, or Healthcare Related Designation preferred).

  • A combination of business experience and technical abilities to better engage in operational analysis, training, specification, development, and project management experience preferred.

  • Effective communication skills with attention to detail with the ability to successfully negotiate and elicit information.

  • Effective organizational skills with the ability to prioritize multiple projects, be attentive to detail, and clearly define requirements for technical projects.

  • Familiarity with suite of Microsoft Office programs.

  • Valid driver’s license and car insurance as required by State law.

    Why Join CareStar?

  • Competitive salary based on experience and education

  • Comprehensive benefits: Medical, dental, vision, life insurance

  • 401(k) with a generous company match

  • Paid time off + 10 paid holidays

  • Employee Stock Ownership Plan (ESOP) – become a part-owner in the company

  • Supportive, mission-driven culture focused on improving lives

Apply Today

Ready to make a difference? Visit to apply and learn more about joining our team.

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