Business Analyst

Salary: $99,009–$104,841 p.a. plus superannuation

We are seeking a proactive and solutions-focused Business Analyst to work collaboratively with Information Services and teams across Council to identify business needs and deliver practical, sustainable technology solutions. The successful candidate will take a strategic, long-term approach to improving business systems, processes and information management, translating business requirements into clearly defined solutions and project deliverables that support Council's operational needs and future objectives.

Applicants must have current legal working rights in Australia, including Australian citizenship, permanent residency, or a valid visa permitting employment (including subclass 485 or 491).

Benefits

· Salary commencing from $99,009 p.a. + super + locality allowance

· Ongoing Full Time position + Monthly RDO

· 5 Weeks Annual Leave + 3 Weeks Personal

· Based in Innisfail

About the Role

• Drive innovation and efficiency by identifying opportunities to automate and streamline business processes, allowing employees to focus on delivering value.

• Improve business processes by developing practical solutions that align with Council's operational needs and organisational culture.

• Deliver quality solutions that meet or exceed stakeholder expectations and build confidence in Council's systems and technology.

• Engage and collaborate with managers and employees, keeping stakeholders informed and involved throughout the development and implementation of solutions.

• Support successful change by providing training and guidance to ensure employees feel confident and capable when adopting new systems and processes.

Skills & Experience

• Minimum 5 years Australian work experience as a business analyst
  (Too hard to validate international experience; Only 2/25 had more than 5 years Australian work experience)

• Business Process Mapping Notation (BPMN) for accurate depictions of structures, processes and intersections to support improvement option evaluations.

• Microsoft Power BI to analyse complex datasets, managing the full analytics lifecycle, defining, mining, modelling, visualising and user acceptance.

• Conducting robust research to design, advocate, implement and support sustainable, effective business improvement solutions.

*See the full position description for more information

Our Council

Cassowary Coast Regional Council proudly serves the vibrant communities of Innisfail, Tully, Mission Beach and Cardwell, delivering essential services and infrastructure across one of Queensland’s most unique regions. Located in Far North Queensland, the Cassowary Coast is where the Wet Tropics Rainforest meets the Great Barrier Reef, offering an extraordinary natural environment and strong community spirit. Council is committed to supporting a sustainable, liveable and resilient region for residents, businesses and visitors alike.

How to Apply

All applications must be submitted via the Cassowary Coast Regional Council website by 7.30pm Monday, 23 November 2026.

To apply, review the position information and submit your application using the Apply button, including:

· A cover letter addressing the selection criteria

· A current resume outlining relevant skills, experience and qualifications

· Copies of relevant licences and qualifications

The successful applicant will be required to undergo pre-employment drug and alcohol screening and a background check to confirm fitness for the role.

Questions

If you have questions after reading the information on our website, or you are having difficulty viewing the position online, please contact us: People & Safety, P: (07) 4030 2216 or E: recruitment@ccrc.qld.gov.au

Cassowary Coast Regional Council is strengthened by diversity and we celebrate our inclusive workplace culture that brings great value to our organisation and community as a whole. We promote and apply equality of opportunity throughout our recruitment process and encourage applications from all sectors of the community.

This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer.

* Council employs individuals who have the legal right to work in Australia, including citizens, permanent residents and valid work visa holders.