Business Analyst
Summary
Analyze and improve public-sector advice services by mapping workflows, spotting inefficiencies, and recommending tech-driven enhancements to better serve communities.
Description Citizens Advice SORT Group is a growing and ambitious organisation determined to deliver the highest quality services to the communities we serve. We are leading providers of information, advice and casework services and support tens of thousands of clients every year. Join our Innovation Team! We're looking for a curious and analytical Business Analyst to join our innovation team and help us understand how our services work, where they can work better, and how technology and data c…