Business Analyst - Contract, Canberra
PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.
Business Analyst
- NV1 clearance, backfill request
- ASAP until 30th Jun 2027, up to 2 extensions not to exceed 12 months
Job details
Business Analysts seek to understand business processes and determine business requirements for systems.
Key duties and responsibilities
Business Analysts will be responsible for, but not limited, to:
- Lead the business analysis activities in a multi-disciplinary agile delivery team in pre-discovery, discovery and design and delivery
- Plan and document user interviews, understand and document both high level and detailed business problems, and analyse root causes
- Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels
- Manage stakeholder groups to develop a partnership with the business and foster a productive working environment
- Transform defined business needs into outcomes and problem statements for large scale Government applications and complex systems
- Communicate well, using professional judgement to evaluate risks and in the context of a complex and changing environment
- Foster a positive workplace culture
- Assist in mentoring and upskilling less experienced team members
- preparation and coordination of policy formulation and/or project management
- Work within a multi-disciplinary agile team to achieve common outcomes
- Perform additional duties or assume responsibility of functions as directed from time to time
Requirement
- Five plus years' experience as a Business Analyst
- Demonstrated excellence in business writing and documentation
- Skilled in writing, refining, and managing user stories and acceptance criteria in Agile frameworks such as Scrum or SAFe.
- Ensure solutions meet regulatory, legislative, and industry standards, providing business assurance throughout the transformation process.
- Demonstrated ability to communicate technical issues to non-technical users
- Strong communication skills, with the ability to translate between business and technical terminology
- Experienced in delivering high-quality outcomes within demanding timeline
- Ability to work autonomously as well as part of a collaborative, highly motivated team, to deliver in a project and program environment
- Proven ability to identify and plan capability maturity improvements and business process improvements
- Proven ability to communicate with influence, negotiate outcomes and manage complex stakeholder relationships
- Experience in and desire to mentor and upskill less experienced team members
- Demonstrated personal integrity whilst achieving results within legislative and policy parameters
If you meet these requirements, please apply now or for a confidential discussion, please call Athena Yung on 0491 451 213 or reach out athena.yung@persolapac.com
Who we are
At PERSOL, we connect people to meaningful work and growth.
With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.
We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.
We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.
Ready to make your next move? Apply now to join our team.
To learn more about life at PERSOL, visit persolaustralia.com
Or follow us on LinkedIn at linkedin.com/company/persolapac for the latest updates and opportunities.
Consultant
athena.yung@persolapac.com
Reference number: 210396268
Profession:Information TechnologyBusiness Analyst
Company: Programmed Skilled Workforce
Date posted: 1st Sep, 2026