Business Analyst - CRC & Digital Transformation

AMARIS GROUP SA seeks an experienced Business Analyst to support customer relationship projects. This role requires 5-7 years of relevant experience, particularly in international settings, and a strong background in requirements gathering and process improvement. Candidates must be fluent in English and Italian and able to adapt in multicultural environments. The role includes writing user stories, collaborating with teams, and ensuring project requirements are met. AMARIS values a diverse workforce and offers numerous growth opportunities, including robust training programs. Deliver requirements documentation for CRC-related projects. Write and refine user stories and epics for development teams. Collaborate with business partners and IT teams to translate business needs. 5-7 years of relevant experience as a Business Analyst, preferably in international projects. Experience with configuration guidelines and supporting development/testing phases. Experience in business transformation or digitalization projects. Training system with 250+ modules Vibrant workplace events Opportunities for social/environmental impact