Business Analyst
Overview
Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose.
We’ve been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges.
Position Summary
Credence has an immediate need for a Business Analyst to support the analysis, documentation, and improvement of business processes and technology solutions. This role partners with stakeholders, developers, Scrum teams, and IT staff to gather requirements, create user stories, and translate business needs into effective solutions. The ideal candidate has experience with Agile methodologies, requirements management, and stakeholder collaboration, with a focus on process improvement and successful solution delivery.
Responsibilities include, but are not limited to the duties listed below:
- Evaluate business processes, identify opportunities for improvement, and recommend effective solutions.
- Gather, analyze, and document business, functional, and system requirements.
- Create user stories, acceptance criteria, process flows, and business documentation to support Agile development efforts.
- Collaborate with stakeholders, Scrum Masters, developers, and IT teams to translate business needs into technical solutions.
- Conduct requirements workshops, meetings, presentations, and stakeholder briefings.
- Support ServiceNow application implementation, enhancement, testing, and integration activities.
- Participate in Agile ceremonies and help ensure project deliverables remain on track and aligned with business objectives.
- Analyze and validate solution designs, test results, and implemented functionality.
- Monitor industry trends, emerging technologies, and process improvement opportunities.
- Work with cross-functional teams to meet project milestones and client expectations.
- Document findings, recommendations, and project outcomes.
- Support multiple projects and priorities in a fast-paced environment.
- Perform additional duties and special projects as assigned.
Requirements
- US citizenship with Active Secret Clearance is required.
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent experience.
- 2-4 years of experience gathering and documenting business requirements in an Agile environment.
- Demonstrated experience creating user stories, acceptance criteria, process flows, and business requirements documentation.
- Experience collaborating with business stakeholders, developers, and cross-functional teams to deliver software solutions.
- Ability to analyze business processes, identify gaps, and recommend improvements.
- Strong problem-solving, communication, and stakeholder management skills.
- Experience supporting users by investigating, communicating, and resolving issues.
- Knowledge of Agile Scrum methodologies and the Software Development Life Cycle (SDLC).
- Experience with Jira and Agile project management tools strongly preferred.
- ServiceNow experience strongly preferred.
- Experience with data analysis, reporting, knowledge management, or data visualization tools preferred.
- Ability to manage multiple priorities and work effectively in a fast-paced team environment.
- Experience eliciting requirements, validating solutions, and supporting testing activities is a plus.
Salary Range: $104,000 - $125,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
Skills
As published by workable · 6 questions
Basics
First name, Last name, Email, Headline, Please list your full legal first and last name (e.g., John L. Smith II), Please provide your preferred first name, Phone, By providing a phone number and submitting this form you consent to receive SMS text messages from Credence LLC in accordance with our SMS Privacy Policy (https://credence-llc.com/careers/sms-privacy/) Message and data rates may apply. Message frequency may vary. Reply No, to STOP and opt out., Address, Photo, Education, Experience, List any work related certifications or licenses you currently possess, Please comment on how your prior education and experiences qualify you for the type of employment you are seeking., Summary, Resume, Please indicate which active clearances you have, If you have a security clearance not listed, please fill in., Cover letter, Type of work desired, What is your annual salary expectation? (Ranges are welcomed- non-answers may delay your consideration), What date are you available to join Credence as a new hire?, Are you legally authorized to work in the U.S. as a U.S. citizen or Fully Naturalized U.S. Citizen? , Do you currently or will you in the future, require an immigration sponsorship and/or a host for a work visa authorization (e.g., F1 or H-1B)? (if hired, verification will be required consistent with federal law.) , Are you at least 18 years old? (if no, you may be required to provide authorization to work) , How did you hear about us? Was it a job board or an employee? Do tell...., Have you ever worked for Credence before? If yes, what year and in what role?, Credence honors our Service Members and wonder if you are a Veteran or have Veteran status?, Credence honors our Service Members and their spouses, have you ever been a Military Spouse?, Do you have any relatives employed by this organization?, I have disclosed all information that is relevant and should be considered applicable to my candidacy for employment. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment, and must receive a negative result for illegal drug use before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment medical examination after receiving a conditional offer of employment, and must meet the qualifications for the position, with or without reasonable accommodation, before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate my criminal background and other matters related to my suitability for employment. Initial to agree., I hereby certify that the information given by me is true in all respects. I authorize Company and its representatives to contact my prior employers and all others (with the exception of my current employer, only if I have marked "May we contact your present employer" on this application as "No") for the purpose of verification of the information I have supplied and release same from any liability resulting from the information released. I authorize employers, schools and other persons named on this application to provide any information or transcripts requested. Initials to agree, I understand employment with Company is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States. If employed, I understand that as a condition of employment that I may be required to agree to and sign a non-solicitation, non-disclosure, and/or other similar agreements. I also agree to notify the organization during the pre-employment process of any non-solicitation, non-disclosure, and/or other similar agreements that I may have already signed with current and former employers. I expressly understand and agree that, if employed, my employment, having no specified term, is based upon mutual consent and may be terminated at-will, with or without cause, by either party (Company or me) without prior notice to the other, unless otherwise prohibited by law. I understand that no representation, whether oral or written, by any representative or agent of Company, at any time, can constitute an implied or express contract of employment. I further understand no representative or agent of Company has the authority to enter into an agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other terms or condition of employment other than in a document signed by an authorized representative. I understand that the technical processing and transmission of the application, including my personal information, may involve (a) transmissions over various networks, including the transfer of this information to the United States and/or other countries for storage, processing and use by Company, its affiliates, and their agents; and (b) changes to conform and adapt to technical requirements of connecting networks and devices. Accordingly, I agree to permit such parties to make such transmissions and changes, and hereby provide the necessary consent for the same. Initial to agree., Do you currently meet the worksite location requirements for being On-site or Hybrid as defined in the job description?, If “No”, are you willing to relocate to meet this requirement? Please note that candidates who are unable to work onsite or relocate will not meet the position requirements.
Pick from a list (6)
- Are you a U.S. Citizen and able to obtain and maintain a U.S. government security clearance?
- Do you currently hold an active Secret security clearance?
- Do you have at least 2 years of experience gathering and documenting business requirements in an Agile or Scrum environment?
- Do you have experience creating user stories and defining acceptance criteria for software development projects?
- Do you have experience working directly with stakeholders and technical teams to translate business requirements into functional solutions?
- Do you have experience using Jira for requirements management, backlog refinement, or Agile project delivery?