Business Analyst cum Solution Engineer – Nextcloud
Salary: RM 4,700 – RM 7,000 per month
About the role
We are looking for a Business Analyst cum Solution Engineer to support Nextcloud implementation, migration, infrastructure, security, and compliance projects in APAC and Mid East. The role combines business analysis, solution architecture, data migration, pre-sales consulting, and project delivery.
Key responsibilities
Conduct customer discovery and gather business, technical, security, migration, and audit requirements
Design Nextcloud solutions for on-premises, private cloud, public cloud, and hybrid environments
Understand Linux servers, databases, storage, networking, security, backup, monitoring, and authentication
Support migration from Microsoft 365, SharePoint, OneDrive, Google Drive, and Windows file servers
Prepare user, folder, permission, ownership, metadata, and source-to-target migration mappings
Design High Availability, backup, Disaster Recovery, RTO, RPO, failover, and recovery requirements
Support Active Directory, LDAP, Microsoft Entra ID, SAML, SSO, and multifactor authentication integration
Support ITSM processes, including incident, problem, change, release, and service-level management
Prepare proposals, architecture diagrams, migration plans, test cases, UAT documents, operating procedures, and training materials
Support demonstrations, proof of concepts, go-live, migration validation, and post-implementation support
About you
3–5 years of experience in business analysis, solution engineering, infrastructure, cloud, migration, or system implementation
Understanding of Linux, Windows Server, databases, storage, networking, backup, and security
Experience with Microsoft 365, SharePoint, OneDrive, Google Drive, or file-server migration
Understanding of High Availability, Disaster Recovery, RTO, RPO, ITSM, and ITGC
Knowledge of APIs, SSO, SAML, LDAP, PowerShell, Bash, or Python is an advantage
Strong English and Chinese communication skills
Nextcloud, cloud, ITIL, security, or Microsoft experience is an advantage
Must actively use ChatGPT, Claude, and other approved AI tools to review and validate requirements, study architecture, research technical practices, identify risks, improve documentation, and troubleshoot issues
All AI-generated recommendations, commands, scripts, and configurations must be technically verified and tested before use