Business Analyst CXAI
Summary
Senior Business Analyst in CXAI Operations Enablement at TELUS Digital, driving financial tracking, forecasting, and strategic planning for business unit performance and executive decision-making.
Location: El Salvador/Guatemala
Work style: Hybrid
Job type: Full-Time (FTE)
About the Role
As a Sr Business Analyst reporting to the Sr Manager, CXAI Operations Enablement, you will serve as a trusted advisor to business and finance stakeholders, driving financial & performance excellence across our business unit. This role is critical in translating strategic priorities into measurable outcomes that inform executive decision-making and ensure alignment between leadership teams and finance.
Responsibilities:
Support financial tracking, reporting, and forecasting across CXAI programs and initiatives
Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes
Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities
Provide finance support, including financial analysis and business case development
Validate forecast and budget assumptions across various business units and review risks and opportunities across the business
Translate complex financial and operational insights into clear, actionable narratives
Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums
Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis
Desired Skills & Requirements:
Support financial tracking, reporting, and forecasting across CXAI programs and initiatives
Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes
Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities
Provide finance support, including financial analysis and business case development
Validate forecast and budget assumptions across various business units and review risks and opportunities across the business
Translate complex financial and operational insights into clear, actionable narratives
Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums
Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis
English Level: B1 high or above - Mandatory.