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Deloitte Shared Services India

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Business Analyst

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Description

Role & responsibilities


Business & UseCase Definition

  • Partner with business and domain stakeholders to identify highvalue AI and GenAI use cases
  • Translate business problems into welldefined functional requirements, workflows, and solution concepts
  • Define success metrics, KPIs, and value hypotheses aligned to business outcomes

AI & GenAI Solution Design

  • Design endtoend functional workflows for AI, GenAI, and agentic solutions
  • Define agent behaviours, humanintheloop checkpoints, escalation paths, and control mechanisms
  • Ensure solutions are usable, explainable, and aligned to real user needs

Bridge Between Business & Technology

  • Act as the primary interface between business stakeholders and technical teams
  • Collaborate with AI / GenAI Technical Architects to ensure functional designs are technically feasible
  • Support AI engineers with clear functional specifications, scenarios, and acceptance criteria

Adoption, Governance & Value Realisation

  • Ensure solutions are designed for adoption, change management, and operational fit
  • Align functional designs with data privacy, compliance, and responsible AI considerations
  • Track outcomes postdeployment to validate ROI and business impact

Skills

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See also

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