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TechForce Group

Business Analyst | Digital & AI Transformation

Posted Updated
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Salary: $40,000 – $50,000 per month

About the Role

Join a high-profile enterprise transformation programme focused on modernising business operations, improving business processes and enabling AI-driven change across multiple business functions.

You will work closely with business stakeholders, architects, product teams and developers to identify opportunities, define requirements and support the successful delivery of digital and AI-enabled solutions.

This is an opportunity to play a key role in large-scale transformation initiatives by driving discovery, requirements gathering, process redesign and adoption activities within a complex enterprise environment.

Responsibilities

  • Facilitate stakeholder workshops, interviews and discovery sessions to identify business needs and improvement opportunities.

  • Gather, analyse and document business requirements, user stories and acceptance criteria.

  • Conduct business process reviews and map current-state (As-Is) and future-state (To-Be) workflows.

  • Support Business Process Improvement (BPI) and Business Process Reengineering (BPR) initiatives across multiple business functions.

  • Work closely with architects, designers and development teams to translate business requirements into implementable solutions.

  • Support MVP definition, backlog prioritisation and roadmap planning activities.

  • Participate in UAT, rollout and adoption activities throughout the delivery lifecycle.

  • Act as the bridge between business users and technical delivery teams to ensure successful project outcomes

Requirements

  • 5+ years of experience in Business Analysis, Process Improvement, Digital Transformation or related disciplines.

  • Strong experience facilitating workshops, stakeholder interviews and discovery sessions.

  • Proven experience with Business Process Improvement (BPI), Business Process Reengineering (BPR) or process optimisation initiatives.

  • Experience documenting user stories, requirements, acceptance criteria and business processes.

  • Exposure to digital transformation, automation, data or AI-related projects.

  • Strong stakeholder management and communication skills.

  • Fluent Cantonese and English.


Skills

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