Business Analyst (EB Masterlisting Project)
Salary: RM 6,000 – RM 9,000 per month
About the role
Acts as the primary liaison or 'bridge' between business stakeholders, technology team and external partners, translating business requirements into a language that Technology can understand. Interact with business stakeholders and SMEs to understand their problems and needs, solve business problems and, where required, design technical solutions.
Key responsibilities
Collaborate with business stakeholders to define reporting, dashboard and analytical requirements, ensuring alignment with business objectives
Leads and facilitates stakeholder interviews, workshops and meetings to collect, analyze, validate and document business requirements throughout the project lifecycle
Manages and communicates business and functional requirements to ensure solutions meet agreed business needs
Maintain requirements traceability across business requirements, functional specifications, testing activities and solution delivery
Conduct current-state vs future-state analysis and identify process, system and data gaps to support solution design
Performs Business Process Analysis, including analyzing, documenting and improving business processes, and gathering, documenting and analyzing business requirements
Performs Systems Analysis, including analyzing functional behavior, user interface (UI), user experience (UX), documenting logical system components and creating functional specifications
Analyze data requirements, data flows and integration points across systems to support solution design and reporting requirements
Assess business, operational, compliance and regulatory impacts arising from solution changes and new initiatives
Assists in testing activities, including preparation and execution of User Acceptance Testing (UAT), development of test plans, test cases and test scripts
About you
Business or technical analysis experience (minimum 5 years) in system implementation projects within financial institutions and/or consulting environments
Ability to gather, analyze, document and manage business and functional requirements throughout the project lifecycle
Strong stakeholder management and communication skills, acting as a bridge between business stakeholders, technology team, and external partners
Experience in business process analysis and system/technical analysis
Experience in process design or process re-engineering
Ability to analyze data structures, interfaces and data flows across systems/applications
Strong analytical and problem-solving skills, with the ability to understand business needs and design appropriate solutions
Strong documentation skills, including functional specifications, user manuals, training materials, communications, RFPs, business cases and project deliverables
Experience in requirements lifecycle management, including requirements traceability, impact assessment, change management and prioritization
Experience in User Acceptance Testing (UAT), including development of test plans, test cases and test scripts