Business Analyst
Posted
Summary
A business analyst in ELGA Credit Union's Technology Solutions department who manages corporate projects and new product/service rollouts, analyzes and improves business processes, translates user needs into requirements, tests new technology, and analyzes member data. Works with credit union systems, IT policies, and eCommerce/security documentation.
ELGA Credit Union
Business Analyst
Business Analyst
Department: Technology Solutions
Reports To: CIO
Classification: Exempt
Role:
Business analyst will participate and/or manage complex corporate initiatives; manage the implementation of new credit union products and services as required and analyze various opportunities for process improvements.
Essential Functions & Responsibilities:
30% - Ensure corporate projects assigned meet the defined benefits and implementation guidelines developed.
20% - Supervise the analysis of business processes and make recommendations to enhance or streamline such systems through the use of new of existing technology.
10% - Assist with the maintenance of the Information Technology procedures, network security policies, eCommerce policies, and audit support documentation.
20% - Examine the technological facets of all current products and services and recommend enhancements as necessary.
15% - Translate user needs into requirements and specifications. Elicit requirements using interviews, document analysis, creating standard templates for this and associated application analysis.
5% - Extract and analyze member data to assist with electronic delivery product development decisions and member satisfaction.
Performance Measurements:
1. To take full responsibility for your own success with no excuses and add comments to Performance Pro on a weekly basis
2. Excellent communication skills both verbal and written as well as listening with the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
3. Serves as conduit between the internal users and the technology staff to ensure enhancements and new products meet expectations. Performs testing of new technology and upgrades.
4. Proactively research new technologies within the financial institution industry that may improve or compliment the credit union's existing internet based systems.
5. Manage corporate projects/assignments and effectively meet agreed upon deadlines.
6. To meet established expectations of ELGA's Core Factors including but not limited to Accountability, Attitude, Communication, Competence, Continuous Improvement & Innovation and Relationship Building
Knowledge and Skills:
Experience: Two years to five years of similar or related experience in the credit union industry.
Education: Bachelor degree preferred. Associates degree required or equivalent work experience.
Interpersonal Skills: Experience using formal analysis methodologies and producing requirement specifications. Evidence of working a project based environment. Awareness of how technology can add value to the organization.
Other Skills: A track record of improving business processes, data design and a willingness to learn new skills within the technology field.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Role:
Business analyst will participate and/or manage complex corporate initiatives; manage the implementation of new credit union products and services as required and analyze various opportunities for process improvements.
Essential Functions & Responsibilities:
30% - Ensure corporate projects assigned meet the defined benefits and implementation guidelines developed.
20% - Supervise the analysis of business processes and make recommendations to enhance or streamline such systems through the use of new of existing technology.
10% - Assist with the maintenance of the Information Technology procedures, network security policies, eCommerce policies, and audit support documentation.
20% - Examine the technological facets of all current products and services and recommend enhancements as necessary.
15% - Translate user needs into requirements and specifications. Elicit requirements using interviews, document analysis, creating standard templates for this and associated application analysis.
5% - Extract and analyze member data to assist with electronic delivery product development decisions and member satisfaction.
Performance Measurements:
1. To take full responsibility for your own success with no excuses and add comments to Performance Pro on a weekly basis
2. Excellent communication skills both verbal and written as well as listening with the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
3. Serves as conduit between the internal users and the technology staff to ensure enhancements and new products meet expectations. Performs testing of new technology and upgrades.
4. Proactively research new technologies within the financial institution industry that may improve or compliment the credit union's existing internet based systems.
5. Manage corporate projects/assignments and effectively meet agreed upon deadlines.
6. To meet established expectations of ELGA's Core Factors including but not limited to Accountability, Attitude, Communication, Competence, Continuous Improvement & Innovation and Relationship Building
Knowledge and Skills:
Experience: Two years to five years of similar or related experience in the credit union industry.
Education: Bachelor degree preferred. Associates degree required or equivalent work experience.
Interpersonal Skills: Experience using formal analysis methodologies and producing requirement specifications. Evidence of working a project based environment. Awareness of how technology can add value to the organization.
Other Skills: A track record of improving business processes, data design and a willingness to learn new skills within the technology field.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.