Business Analyst

Job Description

· This role provides 50% support to the Delivery Manager, focusing on maintaining Azure DevOps (ADO), and 50% support for BPMN modelling work in SAP Signavio.

· You will be involved in night calls at least once a week for joint Pacific and Atlantic standup meetings/general updates.

· You will be working in the office for 4 days per week.

Key Responsibilities

· Delivery Support (50%)

· Maintain Azure DevOps (ADO): Manage work item entries and ensure they comply with the settings and standards we maintain so dashboards run correctly.

· Generate and maintain ADO dashboards for delivery visibility.

· Build reusable ADO query templates for the wider team.

· Generate reports and support the Delivery Manager on an ad hoc basis.

· Business Process Modelling (50%)

· Elicit process knowledge from stakeholders, SMEs, and vendors — asking the right questions to uncover how processes actually work, including exceptions and handoffs.

· Translate business processes into clear, standards-compliant BPMN models.

· Validate sequence logic with process owners: flow order, gateways, decision points, roles, and handoffs.

· Support the GPO core team with analysis and coordination of each program milestone.

· Perform data cleaning and reconciliations using tools such as Power Query, Power BI, and Excel.

· Prepare business documents: process documentation, analysis outputs, and supporting materials.

Requirements::

· Strong working knowledge of Azure DevOps (ADO) — work item management, queries, and dashboards. This is a high priority.

· Solid understanding of BPMN modeling standards and process documentation.

· Hands-on experience with data cleaning and reconciliation using Power Query, Power BI, or similar tools.

· Strong business analytical thinking: Able to structure a problem, work through the data, and present clear conclusions.

· Confident communicator, comfortable coordinating with stakeholders and vendors (SAP, Accenture, other contractors).