Business Analyst (Enterprise Systems | AI-First Delivery)

Job Title: Business Analyst (Enterprise Systems | AI-First Delivery) Location: 100% Remote Employment Type: Fulltime Business Analyst (Enterprise Systems | AI-First Delivery) Dhan AI is a boutique consulting and product company focused on AI-first delivery and modern enterprise platforms. We work closely with our customers to design, build, and operate systems that create real business impact. The Role We are looking for a Business Analyst who is customer-facing, process-oriented, and curious about how software works. This role is designed for someone who can grow into a forward-deployed, high-ownership role over time. Responsibilities • Understand business processes, user workflows, and pain points through direct customer interaction • Translate real-world needs into clear user stories, functional requirements, and acceptance criteria • Work closely with architects and developers to shape solution options • Support user acceptance testing, defect triage, and go-live readiness • Create clear documentation that engineering teams can execute against • Use AI tools to accelerate analysis, documentation, and validation Requirements Requirements • 1+ years of experience as a Business Analyst, Product Analyst, or Functional Analyst • Prior professional experience required (not a fresh graduate role) • Strong communication and stakeholder management skills • Strong process-thinking and problem-solving ability • Curiosity about software systems and interest in using AI in daily work Nice to Have • Exposure to enterprise systems or implementations • Experience with Microsoft ecosystem or complex B2B systems