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Business analyst (event registration & digital platform)

Open 15d

The Senior Business Analyst will play a strategic and operational role in designing and delivering a robust Event Registration Platform. This role is responsible for bridging the gap between business vision and technical execution by ensuring that business requirements are clearly defined, structured, validated, and successfully translated into implementable solutions.

Requirements

1. Business Engagement & Discovery

  • Conduct structured workshops, interviews, and walkthrough sessions with stakeholders across Events, Marketing, Operations, Finance, and IT.
  • Analyze and document current (“as-is”) processes and define optimized future (“to-be”) workflows.
  • Identify business objectives, KPIs, constraints, risks, and dependencies.
  • Capture and define functional and non-functional requirements with clear scope boundaries.

2. Requirements Documentation

  • Develop and maintain:
  • Business Requirements Document (BRD)
  • Functional Requirements Specification (FRS)
  • End-to-end process flows and swim lane diagrams
  • Data requirements and validation rules
  • Integration mappings and dependency documentation
  • Clearly define assumptions, risks, and out-of-scope items.
  • Ensure documentation is structured, complete, and suitable for implementation.

3. Agile & User Story Management

  • Translate requirements into well-defined user stories including:
  • Defined personas
  • Acceptance criteria (Given / When / Then format)
  • Dependencies and prioritization
  • Support backlog creation, grooming, and refinement activities.
  • Ensure stories are implementation-ready and aligned with business intent.
  • Maintain traceability between business requirements and user stories.

4. Stakeholder Alignment & Governance

  • Act as a single point of clarity for business requirements.
  • Facilitate requirement sign-offs and manage changes through formal change control.
  • Support UAT planning and map test cases to user stories and requirements.
  • Ensure alignment between business expectations and delivered features.

Required Skills & Experience

Core Experience (Critical – Must Have)

  • Minimum 5+ years of experience as a Business Analyst on digital/platform projects
  • Strong requirements elicitation and documentation expertise
  • Proven ability to convert business requirements into Agile user stories
  • Experience working with cross-functional stakeholders

Technical & Methodology (Must Have)

  • Strong understanding of Agile / Scrum delivery models
  • Hands-on experience with Jira, Azure DevOps, or similar backlog management tools
  • Experience creating process flows and diagrams using Visio, Lucidchart, or similar tools
  • Familiarity with API integrations and system dependencies
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What this application asks

workable

First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Benefits, Current Location (City), Nationality, Notice Period, Salary expectation (net per month), Current Salary (net per month), Salary Currency

  • How many total years of experience do you have as a Business Analyst?
  • How many years have you worked in an Agile environment?
  • How many years have you worked on customer-facing digital platforms?
  • Have you worked on SaaS or web-based systems?
  • Have you worked on API-based integrations?
  • Have you worked on any CRM platforms as part of your BA role? yes / no
  • Do you have experience in Event management, registration, ticketing, or CRM platforms yes / no
  • Are you willing to work for 3-4 months contract?(extendable.) yes / no
  • What is your visa status? written answer
  • Will you available to join immediately? yes / no
  • Have you worked on a public-facing digital platform with high user volume? Please explain the system. written answer
  • Have you worked with payments, ticketing, or booking systems? yes / no

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