Business Analyst / Functional Lead - D365 SCM
Experience
7–8 Years (Minimum 4+ years hands-on in D365 SCM / ERP SCM)
Job Summary
We are seeking a Business Analyst / Functional Lead with strong expertise in Microsoft Dynamics 365 Supply Chain Management (D365 F&O SCM) and experience in Fabrication /Manufacturing /Pipe/ Metal / Copper / Aluminium industry.
The role involves leading functional solution design, process transformation, SCM configuration governance, and deployment of D365 SCM modules.
Key Responsibilities
1. Solution Design & Functional Leadership
- Lead Fit-to-Standard workshops and process discovery for SCM streams.
- Translate business requirements into scalable D365 solutions with minimal customization.
- Prepare and maintain functional documentation:
- Functional Design Documents (FDD)
- Configuration workbooks
- AS-IS / TO-BE process maps
- Requirement traceability matrices (RTM)
- Align functional solutions across Procurement, Inventory, WMS, Sales, Planning, and Finance integration.
- Coordinate with technical teams for integrations, reporting, and extensions.
2. Metal/Fabrication/ process /Manufacturing Industry Process Ownership
- Thorough knowledge of Manufacturing processes in Metal/Fabrication/ process /Manufacturing Industry
- Good Knowledge of procure to Pay process
- Good Knowledge of Order to cash process
- Good knowledge of Supply chain processes
- Good knowledge of Warehousing processes (inbound, Outbound, warehouse management, yard management)
- Working knowledge of Scrap management, recycling processes
3. D365 SCM Module Leadership
- Procurement & Sourcing: Vendor setup, PR/PO workflows, purchase agreements, import procurement, landed cost, invoice matching.
- Inventory Management: Item model groups, storage/tracking dimensions, costing methods, batch/serial management, valuation processes.
- Warehouse Management (WMS): Wave processing, work templates, mobile device menus, cycle counting, inventory adjustments.
- Sales & Distribution: Order-to-cash lifecycle, pricing (per KG/MT), trade agreements, surcharges, and customer compliance (heat certificates, COA).
- Master Planning / MRP: Coverage groups, planning policies, planned order processing, safety stock, and production demand.
- Product Information Management: Released products, BOMs, categories, variants, and product lifecycle management.
- Production control and Execution
- Asset Management (Plant Maintenance)
Quality Control
Requirements
Required Skills & Experience
- Strong functional expertise in Microsoft Dynamics 365 SCM (F&O).
- Must have done at least 2 end to end D365 implementation in Manufacturing industries.
· Experience in Fabrication /Manufacturing /Pipe/ Metal / Copper / Aluminium industry (steel, aluminium, copper, cable manufacturing) is desirable.
- Experience in UAT/SIT, defect triage, and go-live support.
- Stakeholder management, documentation, and workshop facilitation skills.
Education & Certifications
- Bachelor’s degree in Engineering
- Microsoft certification preferred:
- MB-330 (D365 SCM Functional Consultant)
- MB-300 / MB-310 (optional)
Core Competencies
- Ownership, accountability, and leadership
- Analytical thinking and problem-solving
- Workshop facilitation and communication
- Decision-making under pressure
- Team mentoring and cross-functional collaboration
Key Deliverables
- Business process study and Optimization recommendation
- Business requirements conversion into an IT solution/Business systems mapping.
- AS-IS and TO-BE process documentation (Procurement, Inventory, WMS, Planning, Sales).
- End-to-end process documentation.
- Workshops with Business teams to understand business requirements
- Handle change management.
- Business system Fit-Gap analysis report with prioritization.
- BRD / FRD / FDD/User stories documentation.
- Requirement Traceability Matrix (RTM).
- End-to-end business test scenarios.
- UAT completion and business sign-off.
- Reporting requirement documentation (operational + finance).
- Inputs for Power BI dashboards and KPIs.
- Root cause analysis for recurring issues.
- Enhancement backlog and improvement roadmap.