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Global Channel Management, Inc

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Business Analyst

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Summary

BA role (3+ yrs) supporting public-assistance eligibility and benefits administration systems (SNAP, Cash Assistance) in Montgomery, AL: gathers and documents business requirements, translates stakeholder needs for developers, executes and validates tests, and performs defect analysis using SQL, Jira, SharePoint, and DevOps.

Business Analyst needs 3+ years experience

Business Analyst requires:

Able to bring eligibility and benefits administration experience for public assistance including SNAP and Cash Assistance.
Able to execute test scenarios, document and validate test results, and support test plan development.
Able to review requirements and create business requirements documentation.
Able to translate complex data/analysis into a format that is suitable across various groups of stakeholders.
Able to work with MS Office Suite, SQL, and defect tracking/version control tools such as Jira, SharePoint, DevOps, etc.
Have worked in business process documentation, customer service environment, and supporting IT business processes

Business Analyst duties:

Working with clients to validate system and end user functional requirements.
Translating needs to developers into business requirements for system design, development, and implementation.
Participating in the processes for requirement solicitation, documentation, and transition from business users to technical development team.
Participating in application design sessions with stakeholders and IT to define business requirements to meet operation objectives.
Writing detailed business requirements documents, ensuring requirements and proposed solutions meet business/customer needs.
Executing testing, and perform basic system analysis, RCA, defect validation, etc.
Interfacing with the client and development team during all stages of development, and support system functional demonstrations.
Supporting design of the GUI views, screen/business process flows, User Acceptance Test Plan and support test execution.

Skills

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