Business Analyst
Summary
Business Analyst in Raleigh, NC working in a bank payments environment: embedding with the SDLC to run production testing for Wires/ACH Proof of Concept and Payment Tracker applications, QA-reviewing alert entries, investigating customer complaints, and partnering with Technology and Operations teams. Requires payments, banking, and incident-management experience.
Business Analyst needs financial, bank payment, wiring experience
Business Analyst requires:
Experience with problem solving and incident management
Experience with payments
Financial, banking institution
Experience identifying and managing risk and escalations
Experience with training others on new processes
Business Analyst duties:
Imbed business in SDLC process to following testing protocols for production
Provide production testing for Wires and ACH Proof of Concept application
Perform production testing for Payment Tracker
Complete QA reviews on alert entries for associates and provide performance standard recommendations
Investigate Customer Complaints and recommend enhancements
Partnership with Technology, Operations and other Payment front line teams for production testing