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Business Analyst

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Description

Position Title : Business Analyst
Philadelphia, PA (LOCALS ONLY)
9 + Months

Role
:
Define system requirements and manage customer journey communications (email/SMS) for provisioning and sales order systems.

Must Have:
SRS documentation & requirements gathering
Cross-functional collaboration (UX, Dev, QA)
Testing & validation experience

Nice to Have:
Telecom domain knowledge
Marketing/copywriting for customer-facing content

Skills

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