Business Analyst

• 3-month contract opportunity
• Wellington-based role
• Hybrid working arrangement

We have a great opportunity for an experienced Business Analyst for three months to join a government organisation and play a key role in strengthening and documenting critical people and payroll processes.

Working closely with the People and Capability team, payroll specialists, system users, and other internal stakeholders, you'll be responsible for uncovering and documenting current-state people and payroll workflows, process points, and supporting guidance material. Your work will help create a clearer and more consistent operating environment while ensuring valuable organisational knowledge is captured and retained.

About the Role

• Work with subject matter experts and stakeholders to understand and document current people and payroll processes.
• Map workflows, system interactions, touchpoints, dependencies, and process exceptions.
• Develop process maps, procedures, guidance documents, and supporting operational documentation.
• Identify process gaps, inconsistencies, risks, and opportunities for improvement.
• Support the move from transition arrangements to clear, well-documented, and sustainable business processes.
• Ensure documentation is practical, user-friendly, and fit for ongoing operational use.

What We're Looking For

• Experience as a Business Analyst, or Process Analyst, in a similar role involving process discovery, mapping, documentation, and improvement.
• Confidence working with subject matter experts to draw out information, clarify assumptions, and test understanding.
• Strong ability to translate making things plain English, adaptable for a range of audiences, and practical maps
• Excellent communication and relationship management skills – including ability to work with a wide range of stakeholders

Please call Maree Hayes on (04) 4999471.