Business Analyst
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Summary
H2R Consulting is hiring a Business Analyst with 2-4 years' experience to work in a BAU environment alongside a Senior BA. Day to day, they gather and document requirements, map and improve business processes, facilitate stakeholder workshops, and support enhancements to CRM and billing-related platforms.
Join a collaborative team delivering meaningful business improvements in a hands-on BAU environment
We are seeking an experienced Business Analyst to support ongoing business and system enhancement initiatives within a fast paced and customer focused organisation. Working closely with a Senior Business Analyst, you will play a key role in analysing, documenting and improving business processes while helping to deliver practical solutions across CRM and billing-related platforms.
This opportunity is ideal for a Business Analyst with 2-4 years experience who enjoys working close to the business, building strong stakeholder relationships, and driving continuous improvement initiatives rather than focusing on large scale transformation programs or strategic planning.
Key Responsibilities
For further information please call Maree Hayes on (04) 499 9471.
We are seeking an experienced Business Analyst to support ongoing business and system enhancement initiatives within a fast paced and customer focused organisation. Working closely with a Senior Business Analyst, you will play a key role in analysing, documenting and improving business processes while helping to deliver practical solutions across CRM and billing-related platforms.
This opportunity is ideal for a Business Analyst with 2-4 years experience who enjoys working close to the business, building strong stakeholder relationships, and driving continuous improvement initiatives rather than focusing on large scale transformation programs or strategic planning.
Key Responsibilities
- Partner with business stakeholders to understand operational challenges and identify improvement opportunities
- Gather, analyse and document business processes, workflows and functional requirements
- Support the delivery of system enhancements and process improvements within a BAU environment
- Work alongside a Senior Business Analyst to ensure initiatives are delivered effectively and aligned to business needs
- Facilitate workshops and stakeholder discussions to drive outcomes and consensus
- Maintain accurate process maps, documentation and business artefacts
- Demonstrated experience as a Business Analyst in a BAU or operational support environment
- Strong business process analysis and process improvement capability
- Previous exposure to CRM and/or billing systems is highly desirable
- Excellent stakeholder engagement and communication skills
- Ability to work across multiple priorities and support concurrent initiatives
- Experience translating business needs into clear and practical requirements
- Strong documentation and analytical skills
For further information please call Maree Hayes on (04) 499 9471.