Business Analyst I - External Affairs & Economic Development

Requisition ID: 97715

Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.

Position Specific Description

We are seeking a highly analytical and results-driven Business Analyst to support our External Affairs team. This role will be responsible for analyzing business operations, evaluating program effectiveness, developing strategic insights, and driving continuous improvement initiatives. The ideal candidate will combine strong analytical skills with business acumen to translate complex data into actionable recommendations that strengthen stakeholder engagement, improve operational efficiency, and demonstrate organizational impact.

Key Responsibilities

• Conduct analyses and prepare reports that provide operational and technical support for business operations.
• Perform quantitative and qualitative research to support External Affairs and Community Relations initiatives.
• Evaluate program effectiveness, measure outcomes, and identify opportunities for continuous improvement.
• Develop, maintain, and enhance key performance indicators (KPIs), dashboards, and executive reporting tools.
• Analyze data from multiple systems and platforms to identify trends, risks, opportunities, and strategic insights.
• Translate complex data into clear, actionable recommendations for leadership decision-making.
• Leverage data and analytics to demonstrate program results, accomplishments, and enterprise-wide impact.
• Strengthen stakeholder engagement strategies through data-driven insights and performance measurement.
• Identify, design, and implement process improvements that increase efficiency and effectiveness.
• Automate manual processes and reporting functions to improve productivity and reduce administrative workload.
• Optimize systems, reporting capabilities, and business processes across the organization.
• Collaborate with internal and external stakeholders to gather business requirements and recommend solutions.
• Support the development of business unit strategic plans, goals, and performance measurement frameworks.
• Prepare presentations, reports, and business cases for leadership and executive audiences.
• Perform other job-related duties as assigned.