Business Analyst I- Remote

Docupace is seeking a Business Analyst I to join our Customer Care and Delivery team. This role is ideal for a solutions-focused professional who can translate business requirements into effective client solutions while supporting configuration, integrations, testing, and implementation across the Docupace platform. Preference will be given to candidates with actual hands-on experience working within the Docupace system/platform.

Summary of Position:

Our Business Analyst I is responsible for converting business requirements for new clients and large change requests into workable solutions. They may also be responsible for gathering business requirements for small change requests. This involves using best practices to configure and implement all relevant requirements. We are seeking self-motivated individuals who can help simplify the day-to-day lives of our partners in the Financial Services industry.

The ideal candidate will need to be able to learn and understand the Docupace proprietary platform to properly organize, design, and construct various tasks across several clients, potentially affecting multiple business areas and departments. Additionally, this role bridges our Customer Care Team and our Product Management Team, allowing for future potential career pathways which include Business Analyst II-IV, Product Business Analyst, and Product Architect.