Business Analyst I

ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions.

Clearance Requirement: candidate must be eligible to obtain a Secret clearance

Work Location: Springfield, VA

Work Schedule: 5 days a week onsite

Position Overview: ZenPoint Solutions is seeking a Business Analyst with 1-2 years of experience in analyzing business processes, identifying opportunities for improvement, and implementing solutions that drive business success. The Business Analyst will work closely with stakeholders to gather requirements, create detailed business analysis, and support project delivery.

Key Responsibilities:

• Gather and document detailed requirements from stakeholders, including business users and customers.
• Analyze and evaluate the gathered requirements to ensure they are clear, complete, and aligned with the organization's goals and objectives.
• Create clear and concise documentation, such as user stories, use cases, and business process models, to communicate requirements to the development team.
• Act as a bridge between business stakeholders and the development team, ensuring that both parties understand the project's objectives and priorities.
• Identify and address any conflicts or ambiguities in requirements, making sure that the development team has a clear understanding of what needs to be delivered.
• Manage and document changes to requirements as they evolve throughout the project, ensuring that changes are properly reviewed, approved, and communicated.
• Proactively look for opportunities to improve processes and deliver better value to the business.
• Develop a deep understanding of the industry and business domain to provide valuable insights and recommendations.
• Draft user-facing communications and online help documentation to support the release of new and updated functionality.
• Present training sessions and webinars for users and stakeholders as needed.
• Define and execute test cases, ensuring that the final product meets the specified requirements.