Business Analyst - Identity & Access Management

Role: Business Analyst (5+ Years)

Location: Chennai

Role Overview: We are looking for an experienced Business Analyst to work closely with Product Owners and Subject Matter Experts to understand business requirements and translate them into detailed, structured, and implementation-ready specifications.

The role involves managing backlog refinement, documenting business rules, defining identity and access workflows, and ensuring clear traceability throughout the development and testing lifecycle.

Key Responsibilities:

- Conduct regular backlog refinement sessions with the Product Owner and Subject Matter Experts to understand, analyse, and clarify business requirements.

- Create well-defined user stories with clear descriptions, business context, and Given/When/Then acceptance criteria.

- Prepare detailed, agent-ready specifications covering business context, functional requirements, business rules, edge cases, examples, and sample data.

- Define and maintain role and permission matrices to establish access levels and user responsibilities across the system.

- Document agency and user lifecycle processes, including onboarding, delegation, user management, deactivation, and related access requirements.

- Identify and document system configuration requirements, business rules, and process dependencies.

- Leverage AI tools to draft and refine user stories, business rules, decision tables, and test scenarios, ensuring all outputs are validated against business policies and SME inputs.

- Work with stakeholders to resolve requirement gaps, clarify functional expectations, and ensure consistency across specifications.

- Maintain end-to-end traceability between business requirements, user stories, test cases, and reported defects.

- Coordinate with development and testing teams to clarify requirements and support implementation activities.

- Support User Acceptance Testing, validate business scenarios, review outcomes, and assist with business acceptance.

Key Areas: Identity and access management, agency and user setup and onboarding, Role-Based Access Control, user lifecycle management, business rules, and system configuration.

Technical Skills:

- Strong understanding of requirements engineering and business requirement documentation.

- Knowledge of BPMN, business process modelling, workflow documentation, and decision tables.

- Hands-on experience with Azure DevOps for backlog management, user story tracking, and requirement traceability.

- Ability to understand and interpret data models and APIs from a functional perspective.

- Understanding of identity and access management concepts, role-based permissions, and onboarding workflows.

- Ability to use AI tools to support requirements documentation, business rule definition, and test scenario preparation.

Skills: Azure DevOps, Data, Access Control, Identity Management, User Onboarding, Business Rules, Requirements Engineering, BPMN, Process Modelling, UAT