Business Analyst (Insurance)

Shape the future of insurance systems at EPAM. As a Business Analyst, you will drive change management and process re-engineering using agile and human-centered design principles to deliver measurable operational efficiency and service excellence.

Responsibilities

• Identify gaps in existing systems and map end-to-end user journeys to recommend efficiency solutions
• Collaborate with business users, developers and stakeholders to document and validate system requirements
• Design and execute User Acceptance Testing (UAT) scenarios to ensure successful production implementations
• Support end-to-end project execution by planning, monitoring timelines and identifying risks
• Conduct post-implementation reviews, support audit activities and resolve production issues
• Provide system training to internal staff and external distribution channels

Requirements

• Proven experience driving business analysis, process improvement or operations within the insurance sector
• Track record of creating precise process flows, user journeys and business requirement documents
• Solid understanding of regulatory compliance, risk management frameworks and corporate governance
• Strong stakeholder management skills with the ability to translate complex business problems into effective solutions
• Demonstrated success in UAT planning, execution and sign-off
• Working knowledge of system integration and back-end operations

Nice to have

• Familiarity with human-centered design or design thinking methodologies
• Exposure to e-submission or policy issuance platforms within the insurance or financial services industries
• Knowledge of process mapping tools such as Visio or Lucidchart

Benefits

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023.

• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters

• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices

• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey

• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us