Business Analyst (IT experience)

Responsibilities

· Define configuration specifications and business analysis requirements

· Perform quality assurance

· Define reporting and alerting requirements

· Own and develop relationship with partners, working with them to optimize and enhance our integration

· Help design, document and maintain system processes

· Report on common sources of technical issues or questions and make recommendations to product team

· Communicate key insights and findings to product team

· Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Requirements

· Previous experience in Business / Systems Analysis or Quality Assurance

· A degree in IT / Computer Science

· Proven experience in eliciting requirements and testing

· Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools

· Solid experience in writing SQL queries

· Basic knowledge in generating process documentation

· Strong written and verbal communication skills including technical writing skills