Business Analyst

Job Summary:

We are seeking a detail-oriented and results-driven Business Analyst to join our team. The ideal candidate will work closely with stakeholders across departments to identify business needs, analyze processes, and deliver data-driven solutions that support strategic objectives and drive continuous improvement.

Key Responsibilities:

• Gather, document, and analyze business requirements from stakeholders.

• Evaluate business processes, identify areas for improvement, and develop optimized solutions.

• Develop clear documentation including business requirements documents (BRDs), functional specifications, and process flows.

• Conduct gap analyses and feasibility studies to support new initiatives.

• Collaborate with cross-functional teams including IT, operations, and management to implement solutions.

• Use data analysis and reporting tools to generate actionable insights and support decision-making.

• Support project management activities including timeline planning, resource coordination, and status reporting.

• Facilitate meetings, workshops, and presentations to communicate findings and recommendations.

• Perform user acceptance testing (UAT) and ensure solutions meet business needs.

• Monitor implemented solutions to ensure desired outcomes are achieved.

• Bachelor’s degree in Business Administration, Information Systems, or related field.

• Proven experience (typically 2–5 years) as a Business Analyst or in a similar analytical role.

• Strong understanding of business processes, systems, and data analysis techniques.

• Proficiency in tools such as MS Excel, Power BI, SQL, or similar.

• Excellent written and verbal communication skills.

• Strong problem-solving and critical-thinking abilities.

• Ability to manage multiple priorities in a fast-paced environment.