Business Analyst Lead (MPF/Pension Transformation)

Salary: Medical, Annual Leaves.

Overview

Our client is seeking a Business Architect to support the design and transformation of large-scale MPF and pension business platforms. This role combines business architecture, operational transformation and systems analysis, ensuring business objectives are effectively aligned with technology solutions.
The successful candidate will work closely with business stakeholders, operations teams and technology partners to improve business processes, enhance service delivery and support strategic transformation initiatives across pension-related services.

Key Responsibilities

• Analyse current business processes, operating models and service journeys to identify improvement opportunities and transformation initiatives.
• Define target-state business capabilities, business architecture frameworks and process models that support strategic objectives.
• Collaborate with business, operations and technology teams to translate business requirements into scalable system and operating solutions.
• Support business transformation projects involving pension operations, process optimisation, digitalisation and system enhancements.
• Facilitate stakeholder workshops, impact assessments and business architecture governance to ensure successful programme delivery.

Requirements

• Bachelor's degree in Business Administration, Information Technology or a related discipline.
• 3-8 years of relevant experience within MPF, pension administration or financial services environments.
• Proven experience in pension operations, business process improvement and operational transformation initiatives.
• Strong understanding of MPF/pension business models, systems development methodologies and business architecture principles.
• Excellent communication, stakeholder management and analytical problem-solving skills with the ability to work across cross-functional teams.

Why Apply?

This is an excellent opportunity to play a key role in shaping the future of pension and retirement services through business transformation and innovation. You will gain exposure to large-scale strategic initiatives, work alongside experienced industry professionals and contribute to meaningful programmes that impact millions of users across Hong Kong.

Interested candidates are welcome to apply with their latest CV for a confidential discussion. All applications will be treated in the strictest confidence.