Business Analyst-Level 3 - Senior (11 - 15 Years)
Summary
Leads customer experience and process improvements by analyzing business needs, documenting workflows, and managing Salesforce-based tech upgrades with stakeholders.
Job: 3046327 Job Description: This position serves as a business analyst and project lead for customer experience, process, and technology improvements. The individual will partner with business stakeholders to identify needs, document and evaluate current processes, recommend improvements, define requirements, and manage initiatives through implementation. A significant portion of the role will involve Salesforce enhancements. The successful candidate should be familiar with Salesforce and com…