Business analyst
Summary
Business analyst on a 6-month contract to lead contact-centre transformation for a UK life & pensions firm, replacing an end-of-life platform while working in an Agile team with product and platform owners.
Business Analyst | Contact Centre Transformation | Life & Pensions 6-Month Contract (Strong Extension Likely) | Remote (UK-Wide) | Once-a-Month in Edinburgh We're hiring 2 Business Analysts for a high-profile Contact Centre Transformation programme at a major Life & Pensions business - replacing a core customer contact platform that's approaching end-of-support. You'll sit inside a newly-forming Agile team, working directly with Product Owners, Platform Owners, architects and business stakehold…