Business Analyst

As a Business Analyst in the Customer Core team, you will help shape the future of our customer data and customer relationship management platforms. You will work closely with product, engineering, and business stakeholders to define and prioritise initiatives that simplify customer processes, improve data quality, and introduce intelligent automation capabilities. Your role will focus on translating business needs into actionable solutions, supporting product roadmaps, and delivering improved customer and operational outcomes through innovative technology.

As a Business Analyst in the Customer Core team, you will help shape the future of our customer data and customer relationship management platforms. You will work closely with product, engineering, and business stakeholders to define and prioritise initiatives that simplify customer processes, improve data quality, and introduce intelligent automation capabilities. Your role will focus on translating business needs into actionable solutions, supporting product roadmaps, and delivering improved customer and operational outcomes through innovative technology.