Business Analyst, MDO
Posted Updated 16
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Description
About this opportunity...
This role will support the MDO vision to be the central point of contact for all master data needs within a certain data domain (i.e., Supplier, Location Hierarchy, Merchant and Buyer Hierarchies). Partnering with both their direct supervisor (Lead) and department Manager, the Business Analyst will ensure that all requests are prioritized, addressed and resolved in a timely manner. The role is responsible for:
- Managing enterprise data in the MDM system and tools (data management includes review, entry, audit) while working directly with business areas and partner departments.
- Working on assignments (data review and entry in workflows), projects and problems of limited to medium scope in partnership with project or department leadership.
- Partnering with their Supervisor, the role will ensure that all requests are prioritized, addressed and resolved in a timely manner.
- Continually build on content knowledge for data management and processes.
- Provide governance documentation or process documentation.
- Analysis of data; or to provide business insights via metrics or training.
What you will do and what you will learn...
SME and Point of Contact for Business
- As point of contact for multiple business departments across the organization, the Business Analyst will play an important role to support multiple business units, address regular requests, and troubleshoot issues.
- Analyze data to troubleshoot or provide data insights and business visibility.
- Become the subject matter expert for Supplier, Org, and Location Master’s business use.
Documentation
- Ensure that existing governance and process documents are up to date based on changes in requirements or business needs.
- Create and maintain a library of all training materials and guides.
Request Management
Manage workflow and requests in a Master Data Management Tool. Execute on all (change) requests from business effectively to ensure that they are implemented according to set data governance standards and processes.
Process Improvement/Projects
Identify and provide recommendations on ways to better service the business.
Compliance and Adoption
- Verify all Master Data Management processes around data governance are followed.
- Play an integral role in escalating requests that do not comply with the governance set by MDO.
- Be Subject Matter Expert (SME) for all Ross specific data management and processes.
- Build deep content knowledge around how the business end-users use this foundational data to run the business.
What you need to be successful...
- Bachelor’s Degree with a concentration in Business, Economics, Finance, HR, or Computer Science, or an equivalent diploma
- 3+ years of experience as a Business Analyst, (preferably in Retail or in an IT field), with strong process, data, and systems understanding
- Prior Data Governance and Administration experience or exposure preferred
- Thorough knowledge of business process documentation that includes prior experience with documenting Merchandising, IT or Finance workflows, processes and requirements
- Ability to work with both business (non-technical) and IT (technical) with ability to communicate/translate requirements easily and effectively between all parties
- Strong understanding of productivity suite software (i.e., Microsoft Office)
- Ability to understand and apply instructions or suggest alternate proven methods to move projects or requests forward
- Strong analytical skills
- Ability to follow established practices, policies and procedures
- Strong communication skills
- Ability to build working relationships and bring about cooperation from leadership and working teams
- Ability to adjust with changing work environments, priorities and goals
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