Business Analyst Middle [Chat]
Summary
Designs and improves chat-based customer support workflows using data insights to enhance user experience at a fintech AI platform in Mexico.
Banco Plata is a tech platform powered by AI that is redefining the financial experience in Mexico. Plata's mission is to simplify the financial experience.
Analitics, ML:
• Business Analyst Junior+ [Website & Digital]
• Business Analyst Middle [Customer Care]
• Business Analyst Junior [Origination delivery]
• Business Analyst Middle [Chat]
• Business Analyst Middle [Customer Care]
• Risk Analyst [Credit Card]
• Business Analyst Senior [PyME Origination - Persona Moral]
• Risk Antifraud Analyst [CO Portfolio Risk] / Banco Plata
• Product Analyst Lead / Head [X-Sell]
Mexico, relocation:
• Business Analyst Senior [PyME Origination - Persona Moral]
• Risk Analyst Junior+/ Middle [Credit Card]
• Product Analytics Lead (Delivery & ATM)