Business Analyst

We are specifically looking for resources who have demonstrated experience managing and facilitatingmultiple Scrum teams, rather than supporting a single team. The individuals should be comfortable working closely with our onsite teams and should have strong communication, facilitation, and stakeholder-management skills.

The key expectations for these roles are:

• Strong Scrum/Agile experience: Proven experience supporting multiple Scrum teams concurrently and independently managing the end-to-end Scrum process.

• Scrum ceremonies: Ability to effectively facilitate Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews/Demos, Retrospectives, and other required Agile ceremonies.

• Hands-on delivery leadership: Proactively guide teams, identify blockers, drive follow-ups, improve team execution, and ensure commitments translate into measurable results.

• Onsite collaboration and working-hours overlap: Candidates must be able to consistently overlap with our U.S. onsite teams during approximately 8:00 AM–1:00 PM Eastern Time and be comfortable facilitating meetings during this window.

• Excellent English communication: Strong verbal and written English communication skills are essential, particularly because these individuals will regularly facilitate discussions with onsite teams, stakeholders, and management.

• Cultural fit and stakeholder presence: Candidates should be collaborative, proactive, accountable, comfortable challenging teams constructively, and capable of working effectively within a U.S.-based organizational environment.

• Healthcare experience preferred: Prior experience within the healthcare industry is strongly preferred.

• GitLab experience: Hands-on experience using GitLab for Kanban boards, Sprint management, backlog/work-item tracking, dashboards, burn-down/rundown reporting, and related Agile metrics is required.

• Asana experience: Strong working knowledge of Asana for project management, tracking, reporting, and dashboarding is also required.

• Reporting and analytics: Ability to provide management with clear reporting on Sprint performance, delivery progress, team throughput, blockers, dependencies, risks, and overall Scrum-team performance.

• Dashboarding and automation: Candidates should be capable of building and improving dashboards within GitLab and Asana and driving automation wherever practical to reduce manual reporting and improve visibility into delivery performance.

• AI proficiency: We are particularly interested in candidates who are AI-savvy and can apply AI capabilities to improve reporting, analysis, meeting effectiveness, Sprint insights, automation, and overall team productivity.

• Continuous improvement: The Scrum Masters should not simply facilitate ceremonies; they should actively coach teams, identify opportunities for process improvement, improve predictability and accountability, and help the teams consistently produce results.

Overall, we are looking for experienced, hands-on Scrum Masters who can act as delivery drivers and facilitators, rather than resources whose role is limited to scheduling meetings or administering Scrum ceremonies.

Candidates specifically for communication skills, ability to manage multiple Scrum teams, hands-on GitLab and Asana expertise, U.S. working-hours overlap, and their ability to demonstrate measurable delivery improvements.

For each candidate submitted, please also provide a summary highlighting:

1. Number of years of Scrum Master/Agile delivery experience

1. Maximum number of Scrum teams managed concurrently

1. Healthcare industry experience

1. GitLab and Asana experience

1. Dashboarding/reporting and automation experience

1. Availability to overlap from 8:00 AM–1:00 PM ET