Business Analyst - Mining Operational Technology (Optimisation)

The Opportunity

We are seeking an experienced Business Analyst with a solid understanding of surface mining operations to join the Brisbane product development team of a global leader in mining equipment and operational technology.

You will contribute to the redevelopment of a sophisticated, globally deployed mining technology platform used to manage, monitor and optimise surface mining operations.

The platform supports fleet management, equipment tracking, production monitoring, operational visibility, safety and automation capabilities. Its redevelopment presents an opportunity to help shape the next generation of software used by major open-cut mining operations worldwide.
You will work closely with Product Owners, engineers, UX designers, and stakeholders to translate business needs into clear, actionable product requirements, ensuring alignment between customer value, product strategy, and delivery outcomes.

This is a hands-on role suited to someone who understands surface mining workflows and enjoys translating operational requirements into practical, user-focused software solutions.

Solid knowledge of surface mining operations is essential.

Key Responsibilities

• Elicit, analyse and document business requirements, user needs and system behaviours.
• Analyse surface mining processes and workflows, including fleet operations, dispatch, equipment utilisation and production activities.
• Work closely with Product Owners and engineering teams to define and refine product requirements.
• Analyse existing software functionality and document requirements for the next-generation platform.
• Translate operational requirements into clear user stories, acceptance criteria and functional specifications.
• Facilitate workshops, stakeholder discussions and discovery sessions.
• Support product backlog refinement and prioritisation.
• Assist with process mapping, data analysis and workflow optimisation.
• Collaborate with UX designers to ensure software solutions meet the needs of mine operators, dispatchers and other operational personnel.
• Support end-to-end software delivery, including solution validation and user acceptance testing.
• Identify functional gaps, risks and dependencies and contribute to their resolution.
• Contribute to continuous improvement of product practices, documentation and delivery processes.
• AI is being used to manage Epics & User Stories

Essential Experience & Skills

• Proven experience as a Business Analyst within a software development or technology delivery environment.
• Solid understanding of surface mining operations, including operational processes, equipment fleets and production workflows.
• Experience gathering, analysing and documenting requirements for complex software systems or technology platforms.
• Ability to translate operational business needs into user stories, acceptance criteria and functional specifications.
• Experience working with Agile product development teams.
• Strong business process analysis and stakeholder engagement skills.
• Ability to communicate effectively with mining operations personnel, Product Owners, software engineers and other technical and non-technical stakeholders.
• Excellent analytical thinking, problem-solving, communication and facilitation skills.

Highly Desirable

• Experience with ArcGIS, QGIS, PostGIS or similar geospatial technologies.
• Exposure to GPS/GNSS, drone surveying, photogrammetry, LiDAR or 3D terrain modelling.
• Experience with mining operational technology, fleet management or autonomous equipment.
• Involvement in major software redevelopment or application modernisation projects.
• Familiarity with Agile frameworks such as Scrum or SAFe.
• Experience supporting globally deployed software products.

Previous mining industry experience is advantageous but not essential. Professional geospatial experience is a firm requirement.

Why Join?

• Contribute to the redevelopment of a globally deployed surface mining technology platform.
• Help shape software that improves mining productivity, fleet efficiency and operational safety.
• Collaborate with experienced Product Owners, software engineers and UX designers.
• Apply your surface mining knowledge to sophisticated, next-generation software products.
• Join a collaborative, co-located product development team in Brisbane CBD.

Location & Working Arrangements Brisbane CBD – five days per week in the office.

The successful candidate must be able to work onsite full-time. Hybrid and remote working arrangements are not available.

Interested?

If you are an experienced Business Analyst with solid surface mining ops knowledge/experience and an interest in complex software product development, we would welcome your application.

Please apply through SEEK with your current CV or contact:

Fortunato (Forty) Galluzzo | Task Recruitment
M: 0438 870 9417 | E: forty@taskgroup.com.au

Katrina Penfold | Task Recruitment
M: 0408 737 527 | E: katrina@taskgroup.com.au