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NCS Philippines

Business Analyst

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About the role

The Business Analyst is responsible as the liaison between the business/client and the project team. The Business Analyst is responsible for data gathering, validation, analysis of requirements, understanding the current situation, and aligning the solutions with the client's business processes and needs.

Key responsibilities

  • Liaise with stakeholders to understand business processes, system features, needs and objectives, and challenges and pain-points effectively

  • Influence stakeholders for best solution implementation while removing blockers and suggesting best approach

  • Manage requirements with the use of effective application of change control processes and tools

  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions

  • Implement organizational change management activities

  • Collaborate with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points

  • Review testing scenarios to ensure that they are aligned with requirements stated in software documentation

  • Conduct user acceptance testing, providing post-implementation support to business stakeholders and end-users through user manual documentation and facilitation of user training

  • Document high-level and detailed user requirements that may span multiple business domains

  • Document current and to-be business processes and high-level product requirements specifications

About you

  • Bachelor's or Master's Degree in IT, Computer Science, Engineering, or any related course

  • 3-5 years experience in software development lifecycle using Agile methodologies including Requirements Engineering, Process Definition and Mapping, and Change Management

  • Knowledgeable with diagramming techniques

  • Excellent time management and organizational skills

  • Strong sense of personal accountability regarding decision-making and supervising department teams

  • Good leadership skills, risk management, client interfacing, and decision-making skills

  • Ability to work independently with minimum supervision and with a cross-functional team

  • Decisiveness in resolving business problems, making decisions, and identifying priorities

  • Excellent scoping and estimation skills

  • Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective


Skills

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See also

Business Analysis jobs by country — openings, pay and top skills →

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