Business Analyst
Summary
Business Analyst translating operational and program needs into technology solutions across CRM, Microsoft 365, a new LMS, and a website upgrade for a youth mental health nonprofit.
Salary: $116,000 – $125,000 per year
SATELLITE FOUNDATION
Business Analyst
Full-time
Fixed term to 30 June 2027
Collingwood, Victoria
Hybrid working
SCHADS SACS Level 6
About Satellite Foundation
Satellite Foundation connects and empowers young people aged 8 to 25 who have a family member living with mental health challenges through creative, peer-based in-person and online programs.
About the role
Reporting to the Director, Operations, the Business Analyst translates operational and program needs into well-defined technology solutions. The role coordinates work across CRM, Microsoft 365, a new learning management system and a website upgrade, working with staff, digital partners and vendors.
Key responsibilities
· Scope, document and coordinate technology enhancements across Satellite's operating environment.
· Lead procurement, vendor evaluation, configuration and launch of the learning management system.
· Define requirements and coordinate delivery, testing, content migration and training for the website upgrade.
· Facilitate workshops and produce requirements, process maps, test plans and status reporting.
· Manage risks, issues and dependencies and ensure safeguarding and age-appropriate design are built into digital solutions.
About you
· Demonstrated business analysis experience covering requirements, documentation, testing and solution delivery.
· Experience with CRM and Microsoft 365 platforms, including SharePoint and Teams.
· Ability to configure, test and troubleshoot systems and translate between technical and non-technical audiences.
· Experience coordinating several workstreams and supporting procurement and vendor evaluation.
· Sound independent judgement and the ability to work effectively in a small organisation.
Would be great if you have experience with Zoho CRM and website delivery involving child safety and digital safeguarding and hold relevant business analysis or information systems qualifications.
How to apply
Applications close on 9 September however early applications are encouraged as applications will be reviewed progressively.
Apply through the online Seek portal with your resume. For questions, contact Kathleen at search@nfpsuccess.com.au or call 0418 878 492.
Pre-employment and inclusion
Employment is conditional upon satisfactory National Police and Working with Children Checks, proof of the right to work in Australia, and relevant misconduct disclosures.
Satellite Foundation is an equal opportunity employer and child-safe organisation. Applications are encouraged from people with lived experience of mental health challenges and from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQIA+ communities.