Business Analyst - Night Shift
Performance Objectives:
Excellence
- Responsible for system configuration and testing during implementations and production support. Ensures configuration and testing are completed according to specifications, defined standards, utilizing tools identified as best practices
- Develops comprehensive test plans and executes testing for the different system components: web application, data imports, batch jobs, reports and extracts.
- Coordinates issues identified during testing with the system developers and pushes each issue thru to resolution.
- Performs impact analysis and regression testing on the different system components during release consumptions.
- Defines and updates system tables as needed.
- Works with team to identify project deliverables and meets established deadlines.
- Works with the team to resolve questions and issues requiring input from the client team or other Business Analysts
- Assists in developing standardized work processes, tools, and methodologies that improve quality and profitability
- Follows national line of business processes and protocols for the deployment of base solutions
- Participates in national line of business sessions and teams as requested
People
- Works closely with the client delivery team to deliver the best results to the client.
- Participates in regular team meetings and consistently promotes teamwork in all daily activities
Coaches and trains internal members of the team on best practices, system-specific and client-specific knowledge
Clients
- Communicates effectively with the client delivery team.
- Attends team or project meetings as appropriate to report project status or clarify requirements or timelines.
- Ensures configuration and testing are completed on time and on budget.
- Communicates status of tasks to the team as appropriate.
- Alerts lead consultants or project manager about out-of-scope work in a timely manner.
Financial
- Works with the team in helping achieve the financial goal for all clients.
- Assists in determining estimates for configuration and testing tasks as needed.
The Requirements
- Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area.
- At least 3-5 years of relevant work experience
- Experience or training in: RDBMS, SQL, Web-based applications and tools
- Experience with test plan creation, testing procedures and test plan execution is required.
- Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required
- Strong verbal and written communication skills in English
- Experience working with the US is preferred
- Ability to work on "virtual" teams with members from different geographic areas
- Ability to multi-task, and be mindful of deadlines.
- Self-motivated and ability to remain focused on assigned projects.
- Committed to quality and continuous improvement
WTW Is an Equal Opportunity Employer