Business Analyst

The South Carolina Department of Health & Human Services (SCDHHS) is the State Medicaid Agency for South Carolina. The Medicaid Management Information System (MMIS)

Replacement and Member Management Replacement Systems projects are the largest Information Technology projects.

The Business Analyst - Advanced will be assigned to projects for the South Carolina Department of Health and Human Services (SCDHHS), the Medicaid Agency for SC.

Candidates who enjoy working on complex, change-oriented projects will find this position attractive

The principal duties of this position are to evaluate agency needs, as-is and to-be business

processes, and technical designs to provide analysis and document requirements on

strategies for information technology solutions and non-technical solutions. The Business

Analyst - Advanced will serve on a team of business analysts responsible for providing

detailed analysis and documenting business processes and requirements.

Specific duties include, but are not limited to:

• Serves as a liaison between the business programs community and the IT organization to provide technical solutions to meet user needs.

• Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.

• Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.

• Assists in business process redesign and documentation as needed for new technology.

• Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business.

• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.

• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.

• Requirements development execution, including the elicitation, analysis, specification and validation.

• Documenting and analyzing agency business processes and recommending improvements.

• Documenting and analyzing data requirements and relationships.

• Participating in the requirements management processes, including change control, version control, tracking and status reporting, and traceability.

• Providing requirements interpretation and guidance to technical and test teams.

• Proactively identifying risks, issues, and action items leading to possible solutions.

• Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stakeholders).

• May make recommendations for buy versus build decision.

• Research business rules, requirements, and models.

• Maintain business rules, requirements, and models in a repository.

• Other project-related duties.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• 5 years’ experience in government IT projects as a business analyst or related duties

• 5 years’ experience eliciting, mining, and documenting business rules, processes

• 3 years of Medicaid experience

PREFERRED SKILLS (RANK IN ORDER OF

IMPORTANCE):

• General Subject Matter Expertise as it relates to Medicaid or other healthcare insurance experience (project or operations)

• MMIS experience (project or operations)

• Microsoft Office Project/Project Severability to write requirements and Use Cases.

• Experience and ability to obtain business processes and requirements information by interviewing business personnel and by mining laws, regulations, and policy documents.

• Knowledge of formal business process documentation.

• Understanding of business modeling techniques, including the use of graphical process flow software

• Ability to effectively communicate to executive management, line management, project management, and team members