Business Analyst

Salary: ₱25,000 – ₱35,000 per month

Responsibilities

· Gather and analyze business requirements from stakeholders.

· Understand current processes and identify gaps and improvement opportunities.

· Create project proposals and SOWs, document the requirements, user stories, use cases, and acceptance criteria.

· Create As-Is and To-Be process flows.

· Work closely with developers, QA, project managers, and business users.

· Clarify requirements and support solution design and implementation.

· Participate in User Acceptance Testing (UAT) and validate delivered solutions.

· Identify business impacts, risks, and dependencies.

· Support process improvement and technology initiatives.

· Communicate requirements and recommendations clearly to technical and non-technical stakeholders.

· Experience in using JIRA to create and track project team tickets to ensure that requirements are properly assigned through tasks and are being completed on time.

Qualifications

· Bachelor’s degree in Business, Information Technology, Information System, Computer Science, or a related field

· 1–3 years of experience in business analysis, process improvement, systems analysis, or a related role

· Strong analytical and problem-solving skills

· Experience in requirements gathering and documentation

· Ability to create process flows, user stories, use cases, and acceptance criteria

· Good understanding of SDLC and Agile/Scrum or Waterfall methodologies

· Strong communication and stakeholder-management skills

· Proficiency in tools such as Microsoft Excel, PowerPoint, Jira, Confluence, or similar tools

· Basic understanding of databases, SQL, APIs, and business systems is an advantage

· Preferably with experience with UAT and system implementation