Business Analyst – Payment Integration
Salary: RM 6,500 – RM 7,000 per month
About the role
OPTIMUM INFOSOLUTIONS (M) SDN BHD is seeking an experienced Business Analyst – Payment Integration to join our team on a contract basis in Kuala Lumpur. This role is pivotal in bridging the gap between our business objectives and technical implementation, specifically focusing on payment integration solutions. As a Business Analyst, you will play a critical part in understanding client requirements, translating complex business needs into technical specifications, and ensuring seamless payment system implementations that drive value for our organisation and our clients.
Key responsibilities
Analyse and document detailed business requirements for payment integration projects, working closely with stakeholders, clients and internal teams
Conduct thorough stakeholder interviews and workshops to gather, clarify and prioritise payment integration requirements
Create comprehensive functional and technical specifications for payment integration systems and solutions
Develop process flow diagrams, data models and system architecture documentation relevant to payment integration
Liaise between business stakeholders and development teams to ensure accurate translation of requirements into technical deliverables
Support the definition of test strategies and acceptance criteria for payment integration implementations
Conduct impact analysis on proposed changes to payment systems and integration processes
Monitor project progress and provide regular status updates to stakeholders on payment integration initiatives
Identify process improvement opportunities and recommend solutions for payment integration workflows
Provide post-implementation support and document lessons learned for continuous improvement
What we're looking for
Bachelor's degree in Information Technology, Computer Science, Business Analytics or a related field
Minimum 3–5 years of proven experience as a Business Analyst, with specific exposure to payment systems or payment integration projects
Strong understanding of payment processing flows, payment gateways, and integration protocols (e.g. APIs, SWIFT, ISO standards)
Proficiency in requirements gathering, analysis and documentation using industry-standard tools and methodologies
Experience with business analysis techniques such as use case development, data flow diagramming and process modelling
Demonstrated ability to work effectively with both technical teams and non-technical business stakeholders
Strong problem-solving skills and attention to detail in complex payment integration scenarios
Knowledge of financial services regulations and compliance requirements related to payment systems
Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly
Project management experience and familiarity with Agile or waterfall methodologies
Proficiency in relevant tools such as Visio, Jira, Confluence or similar business analysis software
Preferably experience with banking systems, fintech solutions or e-commerce payment platforms
What we offer
We are committed to providing a supportive and collaborative work environment where your contributions are valued. Working with OPTIMUM INFOSOLUTIONS (M) SDN BHD offers the opportunity to gain valuable experience on high-impact payment integration projects with exposure to the latest technologies and industry practices. You will have the chance to develop your expertise in a growing sector and work alongside talented professionals dedicated to delivering innovative solutions. As a contract role, this position offers flexibility and the opportunity to build diverse experience across multiple projects and client engagements.
About us
OPTIMUM INFOSOLUTIONS (M) SDN BHD is a dynamic Information and Communication Technology company dedicated to delivering innovative business solutions and systems analysis services. With a focus on payment integration and financial technology, we partner with organisations across Malaysia to transform their business processes and technology infrastructure. Our commitment to excellence, client-centric approach and skilled team of professionals enable us to provide strategic consulting and technical expertise that drives measurable business outcomes.
Apply now
If you are a skilled Business Analyst with a passion for payment integration and a track record of successful project implementations, we encourage you to apply. Please submit your CV, a cover letter outlining your relevant experience, and any supporting documentation to our recruitment team. We welcome applications from qualified candidates and look forward to hearing from you.