Business Analyst (Remote)
NewBe an early applicantSummary
The Colorado Department of Revenue is hiring a Business Analyst III to work remotely, acting as the liaison between business units, vendors, and Office of Information Technology developers. Day to day they elicit and translate requirements, manage scope, run QA/UAT, and support Agile delivery, especially around the Colorado DRIVES application.
Department Information
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us
The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!
As part of the State of Colorado, DOR offers a competitive benefits packageto permanent employees:
PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
Medical, Dental, and Vision insurance coverage
Automatic Short-Term and Optional Long-Term Disability Coverage
Life and AD&D Insurance
Flexible Spending Accounts (FSAs)
Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
11 Paid Holidays Annually and Accrued Annual and Sick Leave
Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program
Helpful tips for applying:
Applying for a Job with the State of Colorado.
What Happens After You Apply.
Description of Job
The Colorado Department of Revenue (CDOR) is seeking a Business Analyst III to join the Innovation, Strategy, and Delivery (ISD) Division within the Application Management Team. This role serves as a critical interface between DOR business units, vendor-based development teams, and developers from the Office of Information Technology (OIT) to design, implement, and support platforms and solutions that meet stakeholder needs.
Operating in a remote work environment, the Business Analyst III will solve a range of straightforward problems using standard procedures and Agile methodology to analyze user requirements, document processes, manage user acceptance testing, and review system issues. The ideal candidate will help implement business solutions across numerous workgroups to ensure deliverable quality, timely execution, and the achievement of overall organizational goals.
What You'll Do:Elicit and Gather Requirements: Conduct open-ended discussions, brainstorming sessions, and prototyping to gather user and business requirements.
Translate Requirements: Articulate business requirements from user interviews and workshops, converting them into technical requirements for developers.
Manage Project Scope: Continuously evaluate and communicate scope and systems requirements to maintain system processes and limit scope creep.
Implement Agile Processes: Utilize the Agile Software Development process for requirement gathering, application development, and iterations.
Develop Project Plans: Identify stakeholders, develop management and project plans, and monitor deliverables to ensure timely project completion.
Create Quality Assurance Plans: Review, implement, and assist in the design of Test Plans and Test Cases based on user and functional requirement specifications.
Execute Testing: Develop and execute detailed unit, user acceptance, and regression test plans and test cases based on business requirements and acceptance criteria.
Document Defects: Review reported system issues, determine if they are technical defects or training issues, and document defect reports accordingly.
Foster Customer Relationships: Act as a liaison between business partners, managers, executives, and outside vendors to support relevant systems and promote transparency.
Communicate Progress: Produce reports, timelines, and graphics to deliver regular status updates and communicate expectations and progress to leadership and stakeholders
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description:
H1C3XX Analyst IIIMinimum Qualifications:
Experience Only:Six (6) years of progressive professional experience in business analysis, or other experience directly related to the work assigned to this position, which must include at least one of the following as part of the six (6) years.
At least 1 year working with the Colorado DRIVES application in a State or County front line facing position --or--
At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--
At least 1 year working with the Colorado DRIVES application as a State or County trainer
OR
Education and Experience:Bachelor's degree from an accredited institution in business administration, public administration, computer science, information systems, or a closely related field.
AND
Two (2) years of progressive professional experience in business analysis, or directly related experience which at least one (1) year within the two (2) years of required experience in a position working with the Colorado DRIVES application in one of the following ways:
At least 1 year working with the Colorado DRIVES application in a State or County front line facing position --or--
At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--
At least 1 year working with the Colorado DRIVES application as a State or County trainer
Substitutions: Additional appropriate experience may substitute for the degree requirement on a year-for-year basis.
Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed.
NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Preferred Qualifications:The ideal candidate will possess the following skills:
Additional years of:Colorado DRIVES application usage experience
Colorado DRIVES application technical support experience
Colorado DRIVES application training support experience
State of Colorado or Colorado County front line experience, preferably Motor Vehicle customer facing roles
Additional years of demonstrated experience with:
Software Development requirements elicitation
Agile User Story development and refinement including story splitting
Development feature, timeline, and scope negotiations
Meeting facilitation with large groups of diverse stakeholders
Testing enterprise applications
Training enterprise applications
Bug tracking and management
Documentation of As-Is and To-Be business processes
Vendor, Team, and Stakeholder relationship management
Leading, Collaborating and Supporting projects and strategic initiatives with tight time timelines and budgets
Knowledge of Colorado statute, rule, and law and how each impacts software development requirements
Agile, Scrum, or Business Analyst Certification
Conditions of Employment with the CDOR:
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.
Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:
Have an assigned State fleet vehicle
Are required to operate a vehicle as part of the position
Utilize a State fleet vehicle as a pool vehicle
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
Recommended attachments: Resume, Cover letter
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
The eligible list established from this posting may be used to fill additional vacancies
Appeal Rights:
As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: dpa_state.personnelboard@state.co.us. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at .Supplemental Information
Equity, Diversity, and Inclusion Compliance
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
Methods of Appointment:
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
Step Pay Program:
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.